Year-Round Volunteers

Nearly 300 year-round volunteers support the Billy Graham Library, and we are always looking for new individuals.


Are you retired and looking for something to do, or homeschooled with a flexible schedule? Become a Billy Graham Library year-round volunteer! To receive year-round status, we ask that you commit to serve for at least six months. Year-round volunteers can serve in three ways:

  1. The Journey of Faith and Homeplace: Serve by welcoming guests to the Library and the Homeplace, assisting guests through The Journey of Faith tour, and praying with guests. You must commit to serve a minimum of 12 hours per month. If employed full-time, the requirement is 8 hours per month and may be completed in two 4-hour shifts on separate days or one 8-hour shift.
  2. Bookstore Greeter: Greet and direct guests in the bookstore area, hand out gifts to children, straighten and stock shelves, and perform administrative duties. You must commit to serve a minimum of 12 hours per month: one 4-hour shift per week or one 8-hour shift every other week.
  3. Dairy Bar Assistant: Provide customer service while cleaning, restocking, serving, and assisting with line control and general food service duties. You must commit to serve a minimum of 12 hours per month, one 4-hour shift per week on Thursday, Friday or Saturday. If employed full-time, the requirement is 8 hours per month.

Apply Here

Volunteer FAQ
  • What are the benefits of becoming a Library Volunteer?

    • Be a part of lives changing every day through the power of the Holy Spirit.
    • Join a community of people who love to serve others and support one another.
    • Be inspired to share your faith with others.
    • Meet people from around the world.
    • Attend prayer and devotional meetings.
    • Gain important community service hours.
    • Grow and strengthen your faith.
    • Enjoy discounts in the Graham Brothers’ Dairy Bar and Ruth’s Attic bookstore.
  • What do year-round volunteers at the Library do?

    • Welcome guests to the Library and the Homeplace.
    • Assist guests through the Journey of Faith tour.
    • Pray with guests.
    • Assist the Bookstore Team or Dairy Bar Team
  • What are the different shifts (times) available to serve?

    The Journey of Faith and Homeplace Volunteers have two shifts:

    • The morning shift is from 9 a.m. to 1:30 p.m.
    • The afternoon shift is from 1 p.m. to 5:30 pm.

    Both shifts are given 25-minute breaks.

    Shift times for the Bookstore Team and Dairy Bar Team will vary.

  • What are the requirements?

    • You must have a Christian testimony.
    • You must be 16 years of age or older.
    • You must reside in Charlotte, NC, or the surrounding area.
    • You must visit the Library and go on the Journey of Faith tour.
    • You must complete an interview and background check.
    • You must provide a pastoral and two general references.
    • You must sign the Volunteer Agreement.
    • You must agree with BGEA’s Statement of Faith and Code of Conduct.
    • You must attend training.
    • You must be able to provide your own transportation to and from the Library.
    • You must be able to stand for four hours (with breaks).
  • What is the process to become a volunteer?

    • The selection process begins with various reference checks, a criminal background check, and a one-hour interview.
    • Once accepted, volunteers attend a day of On-site training and a day of Christian Life & Witness training.
  • How do I start the process?

    Begin by completing the volunteer application form. Please read our Statement of Faith and Volunteer Requirements before you apply.

  • What happens after I complete the application?

    • We will check your references and then contact you to schedule an interview.
    • If we determine you are a good fit for our volunteer ministry, we will send you an invitation to our next On-site training here at the Library.
  • What will I wear?

    • For The Journey of Faith and Homeplace volunteers, the Billy Graham Library provides a Billy Graham Library vest and scarf or tie.
    • You provide a white collared short-sleeve or long sleeve shirt, black pants/skirt and comfortable shoes.
    • Dairy Bar Assistants and Bookstore Greeters have separate apparel requirements.