Transform lives by serving at the Library!

From welcoming guests and helping them through the Library, to praying with those who want to make a decision for Jesus Christ, Library volunteers ensure a friendly and spiritually enriching time for all Library guests.

If you want to minister to people from around the world and enjoy working with others, would you prayerfully consider becoming a Library volunteer? We need men and women who are passionate about sharing the Gospel of Jesus Christ. Volunteers receive in-depth training, and have the joy of seeing lives changed through the power of the Holy Spirit.

Year-Round

  • Volunteer
  • Volunteer
  • Volunteer

Nearly 300 year-round volunteers support the Billy Graham Library, and we are always looking for new individuals. Are you retired and looking for something to do, or homeschooled with a flexible schedule? Become a Billy Graham Library year-round volunteer! To receive year-round status, we ask that you commit to serve for at least six months. Year-round volunteers can serve in four ways:

  1. The Journey of Faith and Homeplace: Serve by welcoming guests to the Library, assisting guests through The Journey of Faith tour, and praying with guests. You must commit to serve a minimum of 12 hours per month. If employed full-time, the requirement is 8 hours per month and may be completed in two 4-hour shifts on separate days or one 8-hour shift.
  2. Bookstore Greeter: Greet and direct guests in the bookstore area, hand out gifts to children, straighten and stock shelves, and perform administrative duties. You must commit to serve a minimum of 12 hours per month: one 4-hour shift per week or one 8-hour shift every other week.
  3. Dairy Bar Attendant: Provide customer service while cleaning, restocking, serving, and assisting with with line control and general food service duties. You must commit to serve a minimum of 12 hours per month, one 4-hour shift per week on Thursday, Friday or Saturday. If employed full-time, the requirement is 8 hours per month.
  4. Promotions Team Assistant: Serve by assisting the Promotions Team with administrative tasks, archival duties, and department inventory. You must commit to serve 8 hours per month, to be completed in 2-hour shifts on separate days (with the exception of special events that may include evenings).

Apply Here

Volunteer FAQ
What are the benefits of becoming a Library Volunteer?

  • Be a part of lives changing every day through the power of the Holy Spirit.
  • Join a community of people who love to serve others and support one another.
  • Be inspired to share your faith with others.
  • Meet people from around the world.
  • Attend prayer and devotional meetings.
  • Gain important community service hours.
  • Grow and strengthen your faith.
  • Enjoy discounts in the Graham Brothers’ Dairy Bar and Ruth’s Attic bookstore.
What do year-round volunteers at the Library do?

  • Welcome guests to the Library.
  • Assist guests through the Journey of Faith tour.
  • Pray with guests.
  • Assist the Bookstore Team, Dairy Bar Team, or Promotions Team.
What are the different shifts (times) available to serve?

The Journey of Faith and Homeplace Volunteers have two shifts:

  • The morning shift is from 9 a.m. to 1:30 p.m.
  • The afternoon shift is from 1 p.m. to 5:30 pm.

Both shifts are given 25-minute breaks.

Shift times for the Bookstore Team, Dairy Bar Team and Promotions Team will vary.

What are the requirements?

  • You must have a Christian testimony.
  • You must be 16 years of age or older.
  • You must reside in Charlotte, NC, or the surrounding area.
  • You must visit the Library and go on the Journey of Faith tour.
  • You must complete an interview and background check.
  • You must provide a pastoral reference.
  • You must sign the Volunteer Agreement.
  • You must agree with BGEA’s Statement of Faith and Code of Conduct.
  • You must attend training.
  • You must be able to provide your own transportation to and from the Library.
  • You must be able to stand for four hours (with breaks).
What is the process to become a volunteer?

  • The selection process begins with various reference checks, a criminal background check, and a one-hour interview.
  • Once accepted, volunteers attend a day of On-site training and a day of Christian Life & Witness training.
How do I start the process?

Begin by completing the volunteer application form. Please read our Statement of Faith and Volunteer Requirements before you apply.

What happens after I complete the application?

  • We will contact you to schedule an interview.
  • If we determine you are a good fit for our volunteer ministry, we will send you an invitation to our next On-site training here at the Library.
What will I wear?

  • For The Journey of Faith and Homeplace volunteers, the Billy Graham Library provides a shirt, Billy Graham Library vest and scarf or tie.
  • You provide black pants/skirt and comfortable shoes.
  • Dairy Bar Attendants, Bookstore Greeters, and Promotions Assistants have separate apparel requirements.

Summer

  • Youth Volunteers
  • Youth Volunteers
  • Youth Volunteers

Summer is a lively time at the Billy Graham Library and seasonal volunteers are a key part of making the ministry happen. Are you a student or teacher looking for a meaningful volunteering opportunity during the summer? Become a Billy Graham Library summer volunteer! To receive summer volunteer status, we ask that you commit to serve for at least two months of the summer. Summer volunteers can serve in three ways:

  1. The Journey of Faith and Homeplace: Serve by welcoming guests to the Library, assisting guests through The Journey of Faith tour, and praying with guests. You must commit to serve 16 hours per month.
  2. Bookstore Greeter: Greet and direct guests in the bookstore area, hand out gifts to children, straighten and stock shelves, and perform administrative duties. You must commit to serve 16 hours per month.
  3. Dairy Bar Attendant: Provide customer service while cleaning, restocking, serving, and assisting with general food service duties. You must commit to serve 16 hours per month.

Apply Here

Summer Volunteer FAQ
What are the benefits of becoming a Library Volunteer?

  • Be a part of lives changing every day through the power of the Holy Spirit.
  • Join a community of people who love to serve others and support one another.
  • Be inspired to share your faith with others.
  • Meet people from around the world.
  • Attend prayer and devotional meetings.
  • Gain important community service hours.
  • Grow and strengthen your faith.
  • Enjoy discounts in the Graham Brothers’ Dairy Bar and Ruth’s Attic bookstore.
What do summer volunteers at the Library do?

  • Welcome guests to the Library.
  • Assist guests through The Journey of Faith tour.
  • Assist the Bookstore Team or the Dairy Bar Team.
What are the different shifts (times) available to serve?

The Journey of Faith and Homeplace Volunteers have two shifts:

  • The morning shift is from 9 a.m. to 1:30 p.m.
  • The afternoon shift is from 1 p.m. to 5:30 pm.

Both shifts are given 25-minute breaks.

Shift times for the Bookstore Team and the Dairy Bar Team will vary.

What are the requirements?

  • You must have a Christian testimony.
  • You must be 16 years of age or older.
  • You must reside in Charlotte, NC, or the surrounding area.
  • You must visit the Library and go on the Journey of Faith tour.
  • You must complete an interview and background check.
  • You must provide a pastoral reference.
  • You must sign the Volunteer Agreement.
  • You must agree with BGEA’s Statement of Faith and Code of Conduct.
  • You must attend training.
  • You must be able to provide your own transportation to and from the Library.
  • You must be able to stand for four hours (with breaks).
What is the process to become a volunteer?

  • The selection process begins with various reference checks, a criminal background check, and a one-hour interview.
  • Once accepted, volunteers attend a day of On-site training.
How do I start the process?

Begin by completing the volunteer application form. Please read our Statement of Faith and Volunteer Requirements before you apply.

What happens after I complete the application?

  • We will contact you to schedule an interview.
  • If we determine you are a good fit for our volunteer ministry, we will send you an invitation to our next On-site training here at the Library.
What will I wear?

  • For The Journey of Faith and Homeplace volunteers, the Billy Graham Library provides a shirt, Billy Graham Library vest and scarf or tie.
  • You provide black pants/skirt and comfortable shoes.
  • Dairy Bar Attendants and Bookstore Greeters have separate apparel requirements.

Special Events

Special events at the Billy Graham Library include everything from indoor teas to outdoor events such as Bikers with Boxes. If you want to serve, but don’t have has much time to give, become a Billy Graham Library special events volunteer! Special events volunteers greet guests, offer directions, conduct registration/check-in and distribute food, drinks and gifts. Special events volunteers can serve in two ways:

  1. Dairy Bar Attendant: Provide help with event setup and cleanup, serve food and beverages, refill buffet, clean tables, and wash dishes. You must commit to serve two 4-hour shifts per month if needed, have after hours’ availability 1-2 times a month, and occasional availability for events held during regular hours of operation.
  2. Promotions Team Assistant: Assist in areas such as greeting, registration, directions, craft tables, cake tables, giveaway tables, food tables, and beverage stations. You must commit to serve for at least 3 events (may include evenings and weekends) a year and agree to at least a year commitment.

Apply Here

Special Events Volunteer FAQ
What are the benefits of becoming a Library Volunteer?

  • Be a part of lives changing every day through the power of the Holy Spirit.
  • Join a community of people who love to serve others and support one another.
  • Be inspired to share your faith with others.
  • Meet people from around the world.
  • Attend prayer and devotional meetings.
  • Gain important community service hours.
  • Grow and strengthen your faith.
  • Enjoy discounts in the Graham Brothers’ Dairy Bar and Ruth’s Attic bookstore.
What do special events volunteers at the Library do?

  • Assist the Dairy Bar Team with event setup and cleanup, serve food and beverages, refill buffet, clean tables, and wash dishes.
  • Assist the Promotions Team in areas such as greeting, registration, directions, craft tables, cake tables, giveaway tables, food tables, and beverage stations.
What are the different shifts (times) available to serve?

Times fluctuate depending on special event scheduling.

What are the requirements?

  • You must have a Christian testimony.
  • You must be 16 years of age or older.
  • You must reside in Charlotte, NC, or the surrounding area.
  • You must visit the Library and go on the Journey of Faith tour.
  • You must complete an interview and background check.
  • You must provide a pastoral reference.
  • You must sign the Volunteer Agreement.
  • You must agree with BGEA’s Statement of Faith and Code of Conduct.
  • You must attend training.
  • You must be able to provide your own transportation to and from the Library.
  • You must be able to stand for four hours (with breaks).
  • You must meet Dairy Bar or Promotions Team requirements.
What is the process to become a volunteer?

  • The selection process begins with various reference checks, a criminal background check, and a one-hour interview.
  • Once accepted, volunteers attend training.
How do I start the process?

Begin by completing the volunteer application form. Please read our Statement of Faith and Volunteer Requirements before you apply.

What happens after I complete the application?

  • We will contact you to schedule an interview.
  • If we determine you are a good fit for our volunteer ministry, we will send you an invitation to our next onsite training here at the Library.
What will I wear?

Apparel requirements will differ depending on the event.


Christmas Volunteers

Last year, the Billy Graham Library welcomed thousands to Christmas at the Library in December. This year we are expecting even more individuals and families to celebrate the season of hope while viewing the live Nativity, enjoying carriage rides and being inspired by the life of Billy Graham.

We need your help! If you have a heart for ministering to people of all ages with the love of Jesus, we are looking for volunteers to help during Christmas at the Library. You must be age 16 or older, and available to serve two or more shifts, 5 p.m. – 9 p.m. (Monday -Thursday) and 5 p.m. – 10 p.m. (Friday-Saturday). Each shift will include a break with refreshments.

  • Christmas at the Library
  • Christmas at the Library
  • Christmas at the Library

Christmas volunteers receive the following:

  • A long-sleeved, Library volunteer shirt
  • A discount at the Graham Brothers Dairy Bar
  • A discount at Ruth’s Attic Bookstore
  • A big dose of Christmas cheer from being a part of this unique opportunity to serve!
Christmas Volunteer Areas

Training will be provided for each area. If you can volunteer in one or more of these areas, fill out the application and consent for background check forms below.

Carriage Ride Attendant

Assist with gathering groups, taking tickets, line control, boarding and de-boarding at carriage rides. This position will require serving outside. An additional shift will be available on Saturday afternoons.

Live Nativity Scene Participant

Serve as a live nativity actor. This position will require serving outside.

Guest Services Attendant

Assist with managing crowd control, keeping the area safe for our guests, and assisting guests with taking photos with a Nativity animal on Monday nights and photos by the Christmas tree each night. This position will require serving outside and inside.

Children’s Story Time

Assist by reading to the children using an expressive voice. Must be cheerful, energetic and enjoy working with children. May need to help with directing children and parents to story time area, crowd control and handing out stickers to children following story time. This position will require serving outside on an enclosed patio.

Bookstore Greeter

Assist with greeting guests in the Bookstore area and handing out gifts to children. Will need a general knowledge of location of bookstore items for restock and directing guests. No cash register is involved. This position requires standing for long periods.

Dairy Bar Attendant

Provide good customer service while cleaning, restocking, serving, and assisting with line control and general food service duties or serving hot chocolate and cider to guests. This position will require serving inside or outside and standing for long periods. It does not require use of a cash register. An additional afternoon shift from 1 p.m. to 5 p.m. is available on Thursday, Friday and Saturday for assisting with general food service duties.

Promotions Team Assistant

Assist Promotions Team with general errands and other duties as assigned. This position will require serving both inside and outside.

Evening Music Program Assistant

Assists with scheduled music groups escorting to singing venues. This position will require serving outside.
Children’s Craft Time

Serve by setting up the craft area, preparing and distributing craft materials, and assisting children as needed with assembling the crafts. This position will require serving outside on an enclosed patio. Only one shift per week is available, on Wednesday afternoons from 1:00-5:00 p.m.
Carriage Photo Attendant

Assist by taking photos of individuals who would like their photograph taken in one of our beautiful Christmas carriages. Help with line control, as well as with boarding and de-boarding of the carriage for the photo. Camera (or cell phone, etc.) will be supplied by each guest that wants their picture taken. This position requires knowledge of Smartphones and serving outside. An additional afternoon shift from 1:00-5:00 p.m. is available on Saturdays.

Please apply as soon as possible, and be sure to read our Statement of Faith and Volunteer Requirements before you apply.

Christmas Volunteer Application

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